Privacy Policy

This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website or place an order. We are committed to handling your information responsibly and in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the UK GDPR.

Information we collect

• Information you provide: name, email address, shipping and billing address, phone number, and the contents of messages you send us.
• Order and payment information: details of products you purchase. Card payments are processed by our payment providers; we do not store full card numbers.
• Automatically collected information: device, browser, IP address, and usage data collected through cookies and similar technologies.

How we use your information

• To process and deliver your orders and provide customer support.
• To communicate with you about your orders and account.
• To improve our website, products, and services.
• To send marketing communications where you have consented or where permitted by law.
• To comply with legal obligations and prevent fraud.

Legal bases for processing

Where the GDPR applies, we process your personal data on the following legal bases: performance of a contract (to fulfill your orders), your consent (for example, marketing emails and certain cookies), our legitimate interests (to operate and improve our business), and compliance with legal obligations.

Cookies

We use cookies and similar technologies to operate our website, remember your preferences, and understand how the site is used. You can manage your cookie preferences through our cookie banner and your browser settings.

Sharing your information

We share personal data with trusted service providers who help us run our business — such as payment processors, shipping carriers, and analytics and email providers — only as needed to perform their services. We do not sell your personal data. We may disclose information where required by law.

International transfers

Your data may be transferred to and processed in countries outside your own. Where we transfer personal data internationally, we take steps to ensure an appropriate level of protection, such as relying on standard contractual clauses.

Data retention

We keep your personal data only for as long as necessary to fulfill the purposes described in this policy, including to meet legal, accounting, or reporting requirements.

Your rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data; to object to processing; to data portability; and to withdraw consent at any time. To exercise these rights, contact us through our contact page. You also have the right to lodge a complaint with your local data protection authority.

Security

We use reasonable technical and organizational measures designed to protect your personal data. However, no method of transmission or storage is completely secure.

Children

Our website and products are intended for adults aged 18 and over. We do not knowingly collect personal data from minors.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

Contact

For any privacy questions or requests, please reach out through our contact page.